SIPOC is an acronym for Suppliers, Inputs, Process, Outputs and Customers. It is a process mapping tool used in business and quality improvement initiatives like lean and six sigma. It is also a ...

Then comes the term “Lean Six Sigma” as a rebranding effort – like slapping “gluten-free” on a doughnut. “Lean” is used to deodorize the funky side effects of Six Sigma, especially by macho belters ...

Dear WW: I thought I'd successfully dodged the whole Six Sigma fad. But last week my boss announced that we were introducing a Six Sigma program. Can you give me the "crib notes" version? Sigma Lite ...