In providing merchants real-time information when American Express cardholders call its customer service to dispute charges, Amex and Ethoca hope to reduce time and money spent handling chargeback ...

Chargeback agreements between two card companies and New York State have put PayPal in the position of mediating some disputes when eBay auction purchases go awry. Discover Financial Services Inc. and ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. American Express has deployed the Ethoca Eliminator solution in its ...