At 11 a.m. there was maddening rush in my branch. It was peak summer, temperatures were soaring and customers were frustrated with how long the cashier was taking to single-handedly attend to them.

Traditional banking is no longer adequate in today's fast-paced digital environment to address the diversified and dynamic needs of modern clients. Banks have been forced to embrace new methods as ...

Jerry Reese, Former Head of Digital Banking brings 20+ years of financial institution leadership to help FIs modernize ...

The rise of mobile banking has opened a new path for financial institutions to improve their competitive position, enhance acquisition and loyalty and lower the cost to serve customers. Most ...

NEW YORK--(BUSINESS WIRE)--Financial institutions are mistaking multichannel account opening for omnichannel account opening, according to The Omnichannel Account Origination Report today released by ...

PROVIDENCE, R.I.--(BUSINESS WIRE)--Nearly all consumers and businesses now do at least some of their banking via digital channels and plan to do so permanently, further accelerating a trend that ...

At the height of the pandemic, bank branches were all but written off. The branch closure rate doubled as the adoption of mobile banking took off. Neobanks made matters more complicated for banks, ...

Guaranty Trust Bank (GTBank) has informed its customers that its digital banking channels are now online. In a message posted on its official X account on Wednesday, October 16, the bank thanked its ...