For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

With executive sponsorship and investment in generative AI (GenAI) at an all-time high, organizations are racing to implement new technologies to drive differentiated business transformation. But ...

At its core, change management is about people. While strategic plans and logistical considerations are critical, the success of any change initiative ultimately hinges on how well individuals within ...

As Microsoft 365 Copilot continues to make its way into enterprise workflows, IT leaders are being asked to go beyond simply enabling access--they're being tasked with ensuring responsible use, ...