The healthcare industry has growing pains. Merger-and-acquisition-fueled expansion is at odds with initiatives to eliminate waste. Physicians juggle larger patient populations with expectations to ...

Patient payment journeys span multiple stages, from a payer’s first coverage decision to a patient’s final payment to providers. Along the way, multiple friction points can disrupt coordination, slow ...

When a large hospital organization in the Southeast gathered doctors, nurses, first responders, state police and the National Guard to run mass casualty drills, things did not go as planned. The ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

Seconds matter in healthcare. A patient who experiences a stroke, for example, has a lower chance of functional independence and an increased likelihood of mortality when treatment is delayed. The ...

As care delivery becomes more digital, distributed and always-on, healthcare CIOs are being asked to deliver far more than IT ...

There are few environments where rapid, reliable communication is as essential as in the healthcare markets. Providers face a host of complex and time-sensitive situations that often require fast ...

Okay, so my aunt had surgery last spring. Hip replacement. She was in the hospital for about four days. I visited her a bunch and started noticing these whiteboards in every single room. Healthcare ...

Protecting our students from the vulnerabilities that come with electronic communication of patient information. Providing ways for our students to be fully integrated team members during all clinical ...

Anyone who has stayed at a hospital can relate to this common experience. It’s 7 a.m. on the fourth day of your hospital admission, and you hear the word you’ve been waiting for: “discharge.” The ...