Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more central. They’re becoming the layer that ties everything together so AI can ...

Ledger says there was a data breach at its payment processor Global-e, announced on January 5, 2026. Ledger emailed customers ...

Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

A data breach affecting Coinbase, the world’s largest cryptocurrency exchange, has left some customers’ data vulnerable. The U.S. Department of Justice reportedly launched a probe into the attack.

Most companies use different vendors to run different parts of their business, such as customer management, finances, payroll and social media. To do this, they share access to customer data with ...

As growth in voice, SMS and data services plateaus, carriers have an opportunity to reinvent themselves as ad-tech players.

For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

Hackers are no longer targeting only tech giants or hospitals. Any business that collects valuable personal information, such as names, phone numbers, email addresses or even basic financial details, ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

The CDP market is expanding again in 2025 — but the action is with embedded tools and acquisitions, not fresh startups. The Customer Data Platform (CDP) industry is gaining fresh momentum in 2025 — ...

Every retail initiative, whether it’s AI, personalization or supply-chain transparency, depends on trustworthy customer data.