The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

Human-centric design allows companies to focus on the challenges they want their products to solve and not be swayed by hot new technologies, just because they are trending, says Andy Busam, principal ...

Rapid prototyping processes, part of design thinking, can lead to an abundance of fresh ideas. In last week’s column, we shared how biopharmaceutical company AbbVie uses design thinking to humanize ...

While having coffee with an old friend, we talked about our observations with companies lately. He talked about complacency. About people taking short cuts. This was a typical conversation I’ve had ...

Identify needs, which may include the learning context and audience. How do you get there? Start with writing goals and learning objectives, then focus on assessments, learning activities, and ...