The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

We’ve all heard that you can’t improve what you don’t measure. In the supply chain function, negotiation is a critical skill for procurement professionals. Yet, while many companies evaluate ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Every successful business consists of a host of key, high-earning processes. But what if they could be improved? Good news: They very much can. Every successful business relies on a variety of ...

In the early 2000s, Motorola struggled with product defects and a decline in customer satisfaction. To improve its business processes and regain its competitive edge, Motorola turned to Six Sigma.

Lets face it, we all have that one spot in our business that we know is a problem, and we spend copious amounts of time talking about it, arguing about it, and usually in the end, we walk away with ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...

* Providing process visibility. AlarmPoint generates management reports that show how the event resolution process is doing – who is working, who is shirking, and how well things are going. You can ...