Business users are warming up to instant messaging over the Internet, catching up with the explosive growth the service has enjoyed among home users, according to a new study. Among the three leading ...
The Instant Message Generation Gap in the Workplace A.M. Edition for April 18: The Wall Street Journal's Sue Shellenbarger says a wave of new instant messaging apps has changed the way people ...
A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.
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