The value of loyal customers can’t be overestimated—they trust your business, make more purchases, and act as brand advocates. Yet, many businesses still model their customer journey off the classic ...

VANCOUVER, British Columbia, May 04, 2021 (GLOBE NEWSWIRE) -- Loop Insights Inc. (MTRX:TSXV OTCQB:RACMF) (the “Company” or “Loop”), a cutting edge data intelligence company driving innovation in the ...

Rebag sits perfectly at the intersection of sustainability and luxury. Consumers are becoming more mindful of the products they purchase and how they get to their doorsteps, but at the same time, they ...

New data from Loop finds that 93% of U.S. and U.K. shoppers consider flexible, extensive return policies key to their loyalty COLUMBUS, Ohio--(BUSINESS WIRE)--Loop, the leading return management ...

When buzzy olive oil brand Graza inadvertently sent some of its more than 35,000 customers late and poorly packaged holiday orders last year, its cofounder and CEO Andrew Benin fired off an apology ...

LoopMedia Connect ‘positions us at the intersection of convenience, data and customer attention,’ says Pervez Pir, president ...

Anyone who has survived a marathon phone session with an Internet service provider knows the frustration, not to mention the elevated stress level, associated with today’s automated world. In many ...

In a December 2010 Harvard Business Review article, David C. Edelman suggested that because today's consumers are connecting with brands in new ways—often via channels not controlled by the ...

At this week's Fast Casual Executive Summit 2012, the panel discussion "Consumer Loyalty: Driving Big Business" looked at ways to drive loyalty and advocacy among diners, not just frequency of visits.

Member Loyalty Group, a provider of member experience analytics and strategic support exclusively for credit unions, today announced the availability of a new generative AI-powered solution that ...