Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

Financial indicators of business performance allow you to compare different business types. You can define operating objectives for your company, but such objectives differ for companies in different ...

Maximizing CRM Success Through Performance Measurement Using the balanced scorecard approach to drive strategic CRM results. James Brewton, president, CRMetrix Organizations today are now looking for ...

Few businesses can grow or even survive without setting goals or making plans. That's why strategic management matters. Strategic planning looks at the organization's goals and plans and figures out ...

Kaplan, Robert S. "Social Enterprise Series No.11 - Strategic Performance Measurement in Non-Profit and Governmental Organizations." Harvard Business School Working Paper, No. 99-103, March 1999.

As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Let’s start with the infamous key performance indicator, aka KPI. These are often confused and conflated with many of the other terms on this list. Put simply, a KPI is a way of measuring something.

Opinions expressed by Entrepreneur contributors are their own. A common challenge founders face when they outsource to a software development company is tracking the performance of developers. Since ...

Editor’s Note: The video above shows KXAN News Today’s top headlines for March 30, 2023. AUSTIN (KXAN) — In March 2018, the City of Austin adopted its Strategic Direction 2023 (SD23) plan, a five-year ...

In the technology industry, competition remains fierce for talent. As companies struggle to usher in top talent, some turn to outsourced tech firms and independent contractors to get work completed.