More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

Benchmarking is an organizational tool to drive continuous improvements using best practices. This can translate into increased efficiency and create competitive advantages. Performance metrics ...

Business performance management is a critical component of overall business success. It allows you to evaluate the overall performance of your company and identify its strengths and weaknesses. With ...