U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household ...

Kiran Peddireddy and Dishant Banga are adept at utilizing data-driven solutions for resolving business issues, streamlining complaint management, and enhancing compliance. They have demonstrated their ...

The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.

New York’s top financial regulator has issued new guidance which requires cryptocurrency service providers collect relevant data to assess whether they are resolving customer service requests and ...

Last week, we saw record-breaking registrations for our online insight session on handling complaints. That tells us one thing: this is the year businesses are no longer just managing complaints - ...