UB has launched Blue Services, powered by iLab, a web-based software tool to support service center operations. This tool enables the university to track equipment usage, process work order requests ...

The University at Buffalo (UB, university) allows service centers to recover their costs by charging for goods and services provided, using billing rates established in accordance with this policy and ...

Service centers today face the challenge of enhancing efficiency, boosting revenue, and delivering exceptional customer experiences. Achieving these goals requires a strategic approach focusing on ...