A homeowner wakes up one morning and realizes he has no electricity. Soon after, an electric utility truck rolls up, and two utility workers approach the home. They spend a few minutes assessing the ...

Back in the good old pre-2017 days when many Californians paid little or no attention to the approximately dollar-a-month maintenance charge on their electric bills, most customers figured their money ...

Utilities customers want more reliable service, and more than ever before, expect dependable and detailed responses when outages occur. To meet this demand and increase general operational efficiency, ...