ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--Espressive, the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced availability of the Espressive Barista Control ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, ServiceNow announced “Now Platform Washington, D.C.”, the latest ...
We use artificial intelligence (AI) every day without knowing it. Alexa’s speech recognition, Netflix’s movie recommendations and Gmail’s type-ahead suggestions are all examples of data you share ...
With the rise of machine learning and AI, the virtual agent has become an important part of business, and its future impact could be immense. My company has a customer service team that handles emails ...