AI-powered training platform & private LLM assistant equip partners to capture billions in private data exchange ...

Limitless Management Inc., a direct marketing firm in Denver, has expanded its leadership structure while continuing to ...

Recognized for customer service training excellence, innovation, outsourcing leadership, and its customer satisfaction ...

Most foreigners working at Japanese convenience stores are international students, many of whom have only recently arrived in ...

NEW YORK — The Knowledge Academy, a global provider of professional training and certification programs, has earned ...

Agri Heavy Machinery Inc. (AHMI) continues to invest in technical excellence by sending Senior Mechanics Mustaq Imbrahim, Churaman Samlall, and Raul Gomes to a three-day comprehensive Kobelco Service ...

L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...

Marines with Advanced Infantry Training Battalion, School of Infantry–East, load a Mjolnir munitions system on a SkyRaider. (Cpl. Zachariah Ferraro/Marine Corps) Keeping in step with the Pentagon’s ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Effective customer service training, including understanding customer needs and legalities, is essential for collision repair shops to foster trust, improve customer experience, and boost sales, yet ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

Dear Eric: Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done at a lab, someone invariably asks me, “so what are you doing ...