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311 is a special telephone number supported in many communities in the United States and Canada. The number provides access to non-emergency municipal services.

311 – New York City 311 serves the county of Bronx, Kings, New York, Queens and Richmond. Phone: Call 311 or Call (212) 639-9675 for inquiries from outside NYC. Not toll free. Text 311-692, 24 hours …

Aug 9, 2025 · The 311 service is exclusively for non-life-threatening situations and general inquiries, designed to manage routine municipal service requests. In contrast, 911 is reserved for immediate …

On the homepage of nyc.gov, you can check today's statuses for parking, schools, and trash collection. You can also access popular services, news, and see what's new from NYC government.

When you call 311, your phone service provider charges the cost of a local call. When you are transferred to another phone number from 311, there is no additional cost.

Check Service Request Status Look up a Service Request Number that starts with "311-" Look up a Service Request Number that does not start with "311-"

Illegal Parking Apartment Maintenance Complaint Noise from Neighbor Report a noisy neighbor.

This was the challenge our team faced when the project to launch the nation’s largest 311 system was announced. To take on this massive challenge, we had to make a simple, yet groundbreaking shift in …