To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.

If you want to return an item, or if there's a problem with your order, the first step is to let the seller know. If you're not able to resolve things with the seller, you can ask us to help.

Check the listing’s return policy before making your purchase. Be sure to note shipping deadlines and whether an item can be returned for refund, replacement, or exchange.

When the seller accepts your return request, you'll either receive a return shipping label from eBay or the seller, or you'll be asked to purchase a label directly from a carrier.

Include the packing slip, affix the shipping label, and send the item back to the seller within five business days of starting the return in My eBay. You can drop the package off at the post office or schedule a …

If the seller doesn't respond or you're unable to resolve the issue with them, you can ask us to step in and help. To request a return, select the item you want to send back from your recent purchases …

Can I return items that I've decided I don't want or need? With eBay GUARANTEED RETURNS, you can return an item in unused condition if you change your mind.

If you want to return an item, or if there's a problem with your order, the first step is to let the seller know. If you're not able to resolve things with the seller, you can ask us to help.

Return an item for a refund 4 min article Check the status of your request 2 min article Ask eBay to step in and help for buyers 1 min article Appeal the outcome of a case as a buyer 2 min article Return …

Need to Return an Item? It’s easy to do on eBay. Whatever you’re looking for, millions of items on eBay are returnable. Before you buy an item, check the seller’s return policy, then follow these easy steps …